Thank you for choosing Hippikart for your online shopping needs. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

a. Personal Information:

• When you create an account, place an order, or interact with our site, we may collect personal information such as your name, address, email, and phone number.

b. Payment Information:

• To process transactions, we collect payment details, including credit card information. Please note that we do not store your payment information after the transaction is complete.

c. Browsing Information:

• We collect information about your interaction with our website, including your IP address, browser type, and pages visited. This information helps us improve our site and enhance your shopping experience.

2. How We Use Your Information

a. Order Processing:

• We use your personal information to process and fulfill your orders, including shipping and communication regarding your purchase.

b. Account Management:

• Your account information is used for account management, such as order history, preferences, and account-related communication.

c. Marketing and Communication:

• With your consent, we may send you promotional emails or newsletters. You can opt out of these communications at any time.

d. Analytics and Improvements:

• We use collected data for analytical purposes to improve our website, products, and services.

3. Information Sharing

a. Third-Party Service Providers:

• We may share your information with trusted third-party service providers to perform functions on our behalf, such as payment processing and shipping.

b. Legal Compliance:

• We may disclose your information to comply with legal obligations or respond to lawful requests.

4. Your Choices and Rights

a. Access and Correction:

• You have the right to access and correct your personal information. You can update your account information through the website or contact us for assistance.

b. Opt-Out:

• You can opt out of receiving promotional emails by following the instructions provided in the email or contacting us.

5. Security

• We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. Changes to this Privacy Policy

• We reserve the right to update this Privacy Policy. Any changes will be effective when posted on the website.

Collection of Information

• .1The “Information” provided by you to the Company or collected from you by the Company may consist of “Personal Information” and “Non-Personal Information”.
• .2Personal Information for this Privacy Policy shall include, but not be limited to:
  
• Such personal Information may be collected in various ways including during you availing certain services offered on the Website. Such instances include but are not limited to making an online purchase, participating in any online survey or contest, communicating with the Company’s customer service by phone, email, or otherwise, or posting user reviews on the items available on the Website.
• .4We may receive Personal information about you from third parties, such as social media services, commercially available sources, and business partners. If you access the Website through a social media service or connect service on the Website to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connection with that social media service. When you access the Website or otherwise deal with the Company through social media services or when you connect any Website to social media services, you are authorizing the Company to collect, store, and use, and retain such information and content under this Privacy Policy
  

   7. Purpose and Usage of Personal Information

• .1 The Company does not disclose, transfer, trade, rent, or sell your Personal Information in any manner, except as specified herein or if you express your consent towards the same.
• .2 Information provided by you is used only:
• a)To facilitate your use of the Website;
• b)To respond to your concerns, and inquiries or address your requests for information about the various services we offer;
• c)To provide you with information about the Company’s services/products and send you information, materials, and offers from the Company;
• d)To send you important information regarding the Website, changes to the Company’s terms of service and various policies, and/or other miscellaneous information;
• e)To send you surveys and marketing communications that the Company believes may be of interest to you;
• f)To personalize your experience on our Website;
• g)To complete and fulfill your purchase, if you purchase any content or avail of any service from the Website, for example, to have your payments processed, communicate with you regarding your purchase, and provide you with related customer service;
• h)To administer product downloads;
• i)To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
• j)To improve the services, content, and advertising on the Website;
• k)For employment purposes such as payrolling and recording attendance;
• l)For payment to service providers, vendors, suppliers, and manufacturers;
• m)To protect the integrity of the Website; and
• n)To comply with legal requirements and disclosures provided under the laws of India.
• .3 Your Information will be kept confidential to the maximum possible extent and under the provisions set out herein.
•  8. Grievance redressal
  If you have any questions or feedback regarding this Policy, you may contact us using the information below:
  Name: Sinu Prakash
• Position: GM
• Email: grievanceofficer@hippikart.com